Professionals who work in the area of Organizational Development and Human Resources, and other personnel interested in participating as agents of change in their organizations.

SKILLS TO DEVELOP:

Proactivity, organizational sensitivity, focus on results, problem solving, commitment, leadership.

• To train the collaborators of organizations so that they become agents of change towards an effective organizational culture, promoting the development of human capital, increasing their productivity and therefore, contributing to the profitability of the company.

Module I.  INTRODUCTION TO ORGANIZATIONAL DEVELOPMENT (O.D.)

1. Organizational Trends.
2. The creation of Organizational Culture.
3. Behavior and Organizational Change.
4. Elements that make up a System, their interrelation and their characteristics.

Module II.  THE ORGANIZATIONAL DIAGNOSIS

1. Organizational Diagnosis.
2. Conditions for success in O.D. programs.
3. Design of questionnaires for the evaluation of the organizational system.
4. Resistance to change.
5. Roles in change and its challenges.

Module III. MANAGEMENT OF ORGANIZATIONAL CHANGE

1. Models of O.D. and their approach to learning, communication and feedback.
2. Leadership as a key factor in the change process.
3. Development of High Performance Teams.
4. Strategic planning to facilitate change management.
5. Types of activities in the O.D.