Automotive Quality Management System – Core Tools Course

Capacitación: Alta Dirección   Duracion: 32 Hrs.

THIS COURSE IS MEANT FOR

OBJECTIVE

Enabling the participants to develop plans and programs to improve the production and quality within the automotive area.

 

TOPICS

Module I STATISTICS PROCESS CONTROL (SPC-2)

OBJECTIVE: Obtaining tools to select, make, interpret, and react before an attribute variable measure behavior

A. Process Variation Causes

B. Pareto Analysis (Principle 80/20)

C. Cause Diagram and the Ishikawa Effect

D. Frequency Histogram

E. X-R Control Graphics

F. Cp&Cpk (process capability)

G. Linear Correlation

H. Practical Exercises and Participants´ Evaluation

Module II MEASUREMENT SYSTEM ANALYSIS (MSA-4)

OBJECTIVE: Mastering the techniques that allow analyzing the company´s measurement systems and knowing the measurement system uncertainty.

A. Different Measurement System and Variation Types

B. Stability, Linearity and Slant or Accuracy

C. R&R Analysis through Variable and Attributes

Module III FAILURE MODES & EFFECTS ANALYSIS (FMEA-4)

OBJECTIVE: Providing the participants with the techniques to recognize and evaluate the product and process probable failures, so its causes and effects through the identification of actions that minimize and eliminate the frequency of such probable failures during the design process

A. FMEA General Aspects

B. The Multidisciplinary Team Introduction and Training

C. Review and Exercises with the FMEA Process Formats

Module IV PRODUCT AND PROCESS APPROVAL (PPAP-4)

OBJECTIVE: Discussing the requirements specified in the product and process approval (PPAP). Understanding the PPAP guide format and the forms fulfilling.

A. PPAP Purpose and Application

B. SECTION 1: GENERALS – Issuing a PPAP

C. SECTION 2.1: Meaningful Production Running

D. SECTION 2.2: PPAP Requirements

E. SECTION 3: Notifying and Issuing to Costumers Requirements

F. SECTION 4: Issuing Levels to Customers

G. SECTION 5: Parties Issuing Status

H. SECTION 6: Retaining Registrations and Appendixes

I. Exercises with the Formats

Module V ADVANCED PRODUCT QUALITY (APQP-2)

OBJECTIVE Providing the participants with the necessary knowledge to ensure the client´s requirements understanding and compliance, through ahead product quality planning and the methodology to make control plans

A. Advanced Planning Fundamentals

B. Program Plan and Definition

C. Product Design and Development

D. Process Design and Development

E. Product and Process Validation

F. Reactions, Evaluation and Corrective Actions

G. Methodology and Control Plan Exercises

Module VI FOCUS AND MAPPING BASED ON PROCESSES

OBJECTIVE: Providing the participants with the necessary knowledge for the new FOCUS BASED ON PROCESSES for quality and environment management systems, the importance of teamwork for the PROCESSES MAPPING orientated towards customer service, support processes and management processes; so as the graphic indexes usage for each of the aforementioned processes goal monitoring.

A. Plan, Do, Check, Act

B. Quality Management Principles

C. Processes and Turtle Diagram Mapping

D. Procedures/ Instructions/ Formats and Registration

E. COP´s, SOP´s and PG´s Examples and Exercises

F. Customer Service Satisfaction and Operational Performance Indexes

Module VII INTERPRETING NORM ISO TS 16949:2009

OBJECTIVE: Providing the participants with knowledge regarding the new PROCESSES FOCUS established for suppliers in the automotive area so they can document, implement and keep the QUALITY MANAGEMENT SYSTEMS ISO/TS 16949:2009, through practices and reflections about customer satisfaction, team work importance within the processes orientated towards customer service, support processes and management processes orientated towards performance appraisal (through the COMPANY´S EFFECTIVENESS AND EFFICIENCY indexes)

A. What is a Management Quality System?

B. Processes Focus (Entries and Check Outs

C. ISO/TS 16949: 2009 Fundamentals

D. ISO/TS 16949: 2009 linked to other documents and norms

E. Mandatory Procedures and Registrations

F. ISO/TS 16949: 2009 Requirements

G. Quality Systems Certification Stages

H. Exercises with Formats

Module VIII ISO 19011:2018 QUALITY AND ENVIROMENT SYSTEMS AUDITING

OBJECTIVE: Informing the participants about the auditing process for QUALITY AND ENVIRONMENT MANAGEMENT SYSTEMS (QMS), auditor’s competitors, and the way to manage an internal auditing system under the NORM ISO 19011:2018 established requirements, so as the application of the FOCUS BASED ON PROCESSES

A. ISO 19011:2018 Introduction, terms and definition

B. ISO 19011:2018 Requirements

C. Auditing Process and Application on Quality Systems

D. Auditors Evaluation Criteria

E. Auditing Programs Management

F. Unconformities Classification

G. Quality and Environment System Auditing Exercise

BENEFITS

  • Knowing statistics principles that allow a better process control.
  • Discovering analysis techniques for the company´s measurement systems.
  • Advanced planning for product quality.

 

Registration in STPS (WCC1008026U2-0013)

Temarios Cursos- Español

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