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OBJECTIVE:
Determining the importance of good interpersonal relations, promoting among the participants the importance of communication ways and personal dealing to accomplish a better work and personal stability.
BASIC COURSE INFORMATION:
ADDRESSED TO:
AGENDA
I. HUMAN RELATIONS NATURE
A. Definition
B. Humans as Social Beings
C. Primary and Secondary Interpersonal Relations
D. Human Relations Levels
II. PRESCRIPTION
A. Definition
B. Influencing Elements
C. Personality in Human Relations
D. Elements Affecting Human Relations
E. Parting from me to Understand Others
III. COMMUNICATION
A. Definition
B. Good Communication Requirements
C. Communication Barriers
D. Communication Skills
E. Communication and its Interrelation in the Job
IV. INTERPERSONAL RELATIONS ASSERTIVENESS
A. Definition
B. Assertive Person Characteristics
C. Comparing assertiveness – aggression – submission
D. Assertive Techniques
E. Improving Human Relations through practicing Assertiveness
BENEFITS
- Accomplishing a better work and personal stability.
- Improving relations with the ones around you.
- Improving your life quality.
