Successful Human Relations

Training: Human Development  Program Length: 08 hours

THIS COURSE IS MEANT FOR

Where this course will take place?

In Monterrey: at Crowne Plaza Hotel Monterrey

In Mexico City (CDMX): at Salas Di Center en WTC (World Trade Center CDMX)

In Company: at your facilities

OBJECTIVE

Determining the importance of good interpersonal relations, promoting among the participants the importance of communication ways and personal dealing to accomplish a better work and personal stability.

 

Face-to-face modality

TOPICS

I. HUMAN RELATIONS NATURE

A. Definition

B. Humans as Social Beings

C. Primary and Secondary Interpersonal Relations

D. Human Relations Levels

II. PRESCRIPTION

A. Definition

B. Influencing Elements

C. Personality in Human Relations

D. Elements Affecting Human Relations

E. Parting from me to Understand Others

 III. COMMUNICATION

A. Definition

B. Good Communication Requirements

C. Communication Barriers

D. Communication Skills

E. Communication and its Interrelation in the Job

IV. INTERPERSONAL RELATIONS ASSERTIVENESS

A. Definition

B. Assertive Person Characteristics

C. Comparing assertiveness – aggression – submission

D. Assertive Techniques

E. Improving Human Relations through practicing Assertiveness

BENEFITS

  • Accomplishing a better work and personal stability.
  • Improving relations with the ones around you.
  • Improving your life quality.

 

 

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