Total Quality Management (TQM)

Training: Quality  Program Length: 08 hours

THIS COURSE IS MEANT FOR

Leaders, managers, supervisors, area coordinators in charge of quality or production for services or manufactory companies, and staff on training for his level.

 DEVELOPING COMPETENCIES

Continuing improvement, issue analysis, results orientation.

OBJECTIVE

Knowing and applying total quality management – known as TQM – fundamentals, techniques and practices, in order to improve the companies’ profitability.

 

TOPICS

I. APPLYING TQM GOOD PRACTICES TO:
A. Leadership
B. Suppliers
C. Staff
D. Supply Chain
E. Work Environment
F. Social Security
G. Productive and Management Process
H. Environmental Surrounding
I. Sales
J. Continuing Improvement
K. Customers
L. Taking Decisions
M. Procurement
N. Profitability and Quality Costs 
II. SELF-DIAGNOSIS AND PRACTICES EXERCISES

BENEFITS

  • Detecting opportunity areas within the company for its control and/or continuing improvement.

 

 

Temarios Cursos- Inglés

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