Process Documentation Workshop

Training: Quality  Program Length: 08 hours

THIS COURSE IS MEANT FOR

Leaders, managers, supervisors, area coordinators in charge of quality or production for services or manufactory companies, and staff on training for their level.

DEVELOPING COMPETENCIES

Continuing improvement, issue analysis, results orientation, and control.

OBJECTIVE

  • Providing the participants the process definition, parting from the quality system focus, and providing the necessary techniques for its documentation.
  • Developing documentation practices through processes elaboration in workshops 1 and 2.

SUBJECT

I. DEFINITION IN THE PROCESS
A. Process Concept
B. What is a process?
C. Process Types
D. Process Diagram Semiology
E. Process Control
II. DOCUMENTATION IN THE PROCESS
A. Quality Basic Concepts
B. Quality Systems Stages Implementation
C. Co-documentation Levels
D. Identifying Processes to Document
E. Process to Make Processes
III. WORKSHOP 1. PROCESSES ELABORATION
A. Formats Analysis
B. Process Elements. (Goals, reach, duties, etc.)
C. Documentation Teams (pairs) Incorporation
D. Identifying Processes to Document
E. Workshop
IV. WORKSHOP 2. PROCESS DOCUMENTATION PRACTICE
A. Spacing
B. Writing Types
C. Numbering Control
D. Documentation Lists
E. Workshop Review

BENEFITS

Temarios Cursos- Inglés

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