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OBJECTIVE:
Understanding how emotional intelligence determines social relations.
BASIC COURSE INFORMATION:
ADDRESSED TO:
Staff in any area or specialt.
DEVELOPING COMPETENCIES
Stress tolerance, self-motivation, and energy.
AGENDA
I. INTELLIGENCE
A. Definition
B. Intelligence Types
II. EMOTIONS
A. What are those? What is their purpose?
B. Primary Emotions
C. Emotions’ Polarity
III. THE OTHER INTELLIGENCE
A. Emotional Intelligence Definition
B. Emotional Intelligence Skills
C. Emotional Reactions
D. Creating and Waiting for the Best
IV. HOW EMOTIONAL INTELLIGENCE GETS MEASURED?
A. Measuring System
B. Self-Measuring Emotional Intelligence at Work
V. EMOTIONAL INTELLIGENCE AND WORK FIELD
A. How does E.I. influence work performance?
B. Advantages of Applying E.I. in the workplace
VI. HOW TO PERFORM E.I?
A. Laws for a successful life
B. How to learn new behaviors?
BENEFITS
- Recognizing your own emotions and how emotional intelligence components can achieve a personal and professional life change.
