Staff in any area and specialty.

DEVELOPING COMPETENCIES

Communication, Listening.

Where this course will take place?

In Monterrey: at Crowne Plaza Hotel Monterrey

In Mexico City (CDMX): at Salas Di Center en WTC (World Trade Center CDMX)

In Company: at your facilities

Improving interpersonal communication skills and that way accomplishing:

• Healthier Relationships.
•  Effective Teamwork.
• Better Action Coordination.
• Listening to others more profoundly.

Face-to-face modality

I. EFFECTIVE COMMUNICATION BASICS

II. CONVERSATIONAL ASSUMPTIONS

III. TEAM COMMUNICATION

IV. SPECIFIC COMMUNICATION MODEL

V. LISTENING TO UNDERSTAND CLEARER

VI. LISTENING TYPES

VII. ASSERTIVE COMMUNICATION

VIII. GIVING FEEDBACK

• Getting tools for effective communication.
• Improving teamwork performance.
• Avoiding the confusion created by not speaking the same language within the company.