Effective Communication Skills
Training: Human Development Program Length: 08 hours
THIS COURSE IS MEANT FOR
Staff in any area and specialty.
DEVELOPING COMPETENCIES
Communication, Listening.
Where this course will take place?
In Monterrey: at Crowne Plaza Hotel Monterrey
In Mexico City (CDMX): at Salas Di Center en WTC (World Trade Center CDMX)
In Company: at your facilities
OBJECTIVE
Improving interpersonal communication skills and that way accomplishing:
- Healthier Relationships.
- Effective Teamwork.
- Better Action Coordination.
- Listening to others more profoundly.
Face-to-face modality
TOPICS
I. EFFECTIVE COMMUNICATION BASICS
II. CONVERSATIONAL ASSUMPTIONS
III. TEAM COMMUNICATION
IV. SPECIFIC COMMUNICATION MODEL
V. LISTENING TO UNDERSTAND CLEARER
VI. LISTENING TYPES
VII. ASSERTIVE COMMUNICATION
VIII. GIVING FEEDBACK
BENEFITS
- Getting tools for effective communication.
- Improving teamwork performance.
- Avoiding the confusion created by not speaking the same language within the company.
