Lean Office Administration
THIS COURSE IS MEANT FOR
Leaders, administrators, managers, supervisors, area coordinators in charge of quality, and staff on training for his level: services, manufactory and personal companies’ production.
DEVELOPING COMPETENCIES
Continuing improvement, issue analysis, results orientation, control, planning, and organization
OBJECTIVE
Optimizing the administration and/or service processes through good management practices (Lean Office Administration).
TOPICS
I. KNOWING QUALITY TOOLS SUCH AS:
A. Quality Costs Computing
B. Failure Prevention (FMEA)
C. Process Mapping
D. Pareto 80/20
E. 5 S’s (Order and Cleaning)
F. Visual Management
G. Poka Yake (Failsafe)
H. Operations Standardization
I. Total Productivity Management (TPM)
J. Kaizen (continuing improvement)
K. Control Plan
L. Just in Time among other
II. PRACTICE EXERCISES AND PARTICIPANT’S EVALUATION
BENEFITS
- Improving the company’s development in the matter of quality, quantity, opportunity, and meaningful cost.
