Interpreting Norm IATF 16949:2016 (ISO TS 16949)

Training: Quality  Program Length: 08 hours


Leaders, managers, supervisors, that work in quality or production area in manufacturing companies and for people that wants to achieve this level.



Providing the participants with knowledge regarding the new PROCESSES FOCUS established for suppliers in the automotive area so they can document, implement and keep the QUALITY MANAGEMENT SYSTEMS IATF 16949:2016 (ISO TS 16949) through practices and reflections about customer satisfaction, team work importance within the processes orientated towards customer service, support processes and management processes orientated towards performance appraisal (through the COMPANY´S EFFECTIVENESS AND EFFICIENCY indexes).


I. Presentation and Introduction

II. Who integrate the IAFT?

III. What is a Management Quality System?

IV. Processes Focus (Inputs and Outputs)

V. IATF 16949:2016 (ISO TS 16949) Fundamentals and Requirements

VI. Plan, Do, Check, Act

VII. IATF 16949:2016 (ISO TS 16949) linked to other documents and norms

VIII. Quality Management Principles

IX. Mandatory Procedures and Registrations

X. Quality Management System Model

XI. Processes Mapping

XII. Processes Orientated towards Customer Service (Turtle Diagram)

XIII. Support Processes

XIV. Management Processes

XV. Customer Satisfaction (Performance Indexes)

XVI. COP’s in my Company

XVII. Timing for the Registering Organization Certification

XVIII. Changes in the Rules for the IATF Spanish Certification 4th edition

XIX. Exercises with Formats


  • Norm practical interpretation for its efficient and immediate implementation.
Registration in STPS (WCC1008026U2-0013)

Temarios Cursos- Inglés

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