Corrective and Preventive Actions Development

Training: Quality  Program Length: 08 hours

THIS COURSE IS MEANT FOR

Leaders, managers, supervisors, area coordinators in charge of quality or production for services or manufactory companies, and staff on training for his level.

 DEVELOPING COMPETENCIES

Continuing improvement, issue analysis, results orientation.

 

OBJECTIVE

Determining in a methodically way quality failures root causes, so as its respective corrective and/or preventive action.

TOPICS

I. Antecedents

II. Teamwork Training

III. Issue Description and Dimensioning

IV. Containment and Disposal Measures

V. Identifying the Issue Root Cause (Ishikawa and 5 Why’s)

VI. Defining and Implementing Corrective and Preventive Actions

VII. Fallow up, Validation and Actions Closure

VIII. Relation between ISO-9001:2008 and 6 Sigma

IX. Practice Exercises and Participants’ Evaluation

BENEFITS

  • Reducing and/or eliminating internal and external quality failures.

 

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