Raise awareness of the commitment involved in work, functions, and actions that impact the value chain to achieve organizational results.
Personnel from any department or specialty.
Competencies to Develop: Commitment, responsibility, sense of belonging, and “making things happen.”
Module 1. Accountability
Concept definition
Putting the Organization into context (where things happen)
Paradigms
The four main characteristics of Accountability
Module 2. Key Competencies for Deploying Accountability
Commitment
Proactivity
Responsibility
Module 3. The Oz Principle
See It
Own It
Solve It
Do It
Managing change
Module 4. Practical Tools to Apply Accountability
PDCA (Plan-Do-Check-Act)
Brainstorming
Module 5. Bonus Track
Stress and its phases
Identifying potential warning signs
Recommendations for Stress Management
Understand the difference between taking responsibility and “making things happen.”
Learn and apply a methodology along with practical tools to begin living accountability.
Identify signs of stress and apply recommendations to ensure stress does not hinder “making things happen.”