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Catalog Area: General Management 
Duration: 8
Modality: online and Face-to-face modality

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OBJECTIVE:

  • To describe the planning, organization, and control functions, as well as the relations that allow the effectiveness of the organization members’ performance.
  • To identify and practice strategies for the employees to reach more control over their activities, improving their results.
  • To learn to incorporate priorities in daily routine.
  • Through action plans, the participants will know clearly the goals that must be reached, how to accomplish them (Strategies), which activities to develop throughout the planning period (Work Program), and who and when such activities are going to be developed (Organization and Control).

BASIC COURSE INFORMATION:

ADDRESSED TO:

Managers, area chiefs and supervisors, administrators, and/or personnel on training for this level.

COMPETENCIES TO DEVELOP

Planning, organization, results orientation, continuous improvement.

AGENDA

  1. INTRODUCTION SESSION
  2. Objectives and Work Program
  3. Participants’ Expectations
  4. Event’s Agenda
  5. MANAGEMENT SYSTEM
  6. Planning – Concept Definition – Function Importance.
  7. Organization – Sharing Responsibilities – Delegating Authority – Effective Work Relationships.
  8. Control – Preventive and Corrective Control – Effective Feedback.
  9. Real-life Activity

III. WHAT IS A MANAGER?

  1. Technical Function – Management Function – Organizational Function.
  2. Results Concept vs. activities
  3. Proactiveness Concept
  4. Practical Activities
  5. PLANNING FUNCTION
  6. Planning System
  7. Vision, Values, Commitment
  8. Establishing Goals
  9. Establishing Priorities
  10. Practical Activities
  11. ORGANIZATION
  12. Concept Definition
  13. Delegation Process
  14. Effective Delegation Techniques
  15. Effective Work Relationships
  16. Conflict Management
  17. Practical Activities
  18. CONTROL
  19. Control Fundamentals
  20. Creating Efficient Control
  21. Control Sources
  22. Effective Feedback Process
  23. Practical Activities

VII. LEARNING AND COMMITMENT

  1. Main Learned Concepts
  2. Event Evaluation
  3. Delivery of Diplomas

BENEFITS

  • Exposition technique: it is about starting each one of the topics and exercises, creating an environment in which everybody pays attention, by highlighting key points and important conclusions of the topic.
  • Real-life activities: which application is based on group dynamic development to “learn by doing”, practicing the learned techniques in small groups through the methodology based on constructivism.
  • Specific cases analysis: that establish collaboration and communication for the development of contributions and conclusions of each topic. It is convenient to perform the event in a place where interruptions can be avoided.

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