Technical Interpretation TL 9000
THIS COURSE IS MEANT FOR
Top management, middle managers and teams implementing design, development, service or IT and/or Telecom usage companies.
DEVELOPING COMPETENCIES
Control, results orientation.
OBJECTIVE
SUBJECT
I. GENERALS
II. PROCESSES FOCUS
III. TL-9000 REQUIREMENTS:
A. Telecom Quality System
B. Management Responsibility
C. Internal Auditing
D. Quality System Improvement
IV. MEASURE INDEXES FOR TELECOM QUALITY SYSTEMS.
V. AUDITING PROCESS AND EXTERNAL CERTIFICATION.
BENEFITS
- Norm practical interpretation for its efficient and immediate implementation.