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Management Leadership

Catalog Area: Management Training

Duration: 08 Hrs.

Modality: online and Face-to-face modality

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OBJECTIVE:

Objective:

To understand the basic principles of Leadership, improving communication and feedback between managers and employees, and strengthening management techniques that impact administrative and human aspects, in order to facilitate the achievement of the organization’s objectives.

BASIC COURSE INFORMATION:

ADDRESSED TO:

Leaders, managers, supervisors, or coordinators from any department and/or personnel preparing for these roles.

DEVELOPING COMPETENCIES

Leadership, delegation, listening, impact, planning and organization, teamwork, and employee development.

SYLLABUS

Module 1. Leadership

A. Leadership in the Context of the Organization
B. Definition of the Concept
C. Characteristics of a Leader
D. Leadership Roles
E. The “Zapp” Leader and the “Sapp” Leader
F. Some Common Leadership Failures

Module 2. Leadership and Organizational Development

A. The Leader’s Systemic Perspective
B. The Leader as a Creator of a Work Structure/System
C. The Leader as a Creator of a Learning Environment
D. The Importance of Positive Reinforcement

Module 3. The Leader as a Habit Manager

A. The Habit Cycle
B. Improving Habits
C. When and Where Habit Improvement Should Be Addressed
D. Effective Follow-Up Action

Module 4. The Leader Understanding Their Environment

A. Leadership Styles
B. The Leader’s Ability to Act in VUCA Environments

Module 5. The Value of Communication and Feedback

A. What and How to Communicate with Employees
B. Interaction Guidelines
C. Purpose and Benefits of Feedback
D. The Feedback Process

BENEFITS

Enhancement of Managers’ skills to achieve organizational goals.
Managers will develop skills to better plan, organize, and direct the objectives corresponding to their area of work, thereby contributing to the achievement of their organization’s goals.
Support for Continuous Improvement and advancement toward becoming a World-Class Company.